Last Updated: October 13, 2026
This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using SynchroVerse's AI companion platform. By using our Service, you agree to comply with this policy. Violations may result in suspension or termination of your account.
This policy supplements our Terms of Service. If this policy conflicts with the Terms of Service, the Terms of Service apply.
You must be 18 or older to use the Service. Do not let anyone under 18 use your account.
SynchroVerse is designed for the following legitimate purposes:
You may NOT use the Service to create, generate, share, or promote:
If you are in danger, call your local emergency number now. If you are thinking about suicide or hurting yourself, in the US you can call or text 988, the Suicide & Crisis Lifeline. Our companions are designed to provide crisis resources when a conversation shows signs of a crisis. See our Safety page.
You may NOT engage in the following activities:
When interacting with AI companions:
Our avatars are AI companions, not humans. They can make mistakes. Do not rely on them in an emergency or for medical, legal, or financial decisions.
Only use a voice, face, or other likeness that is yours or that you have clear permission to use. Do not use the Service to clone or imitate a real person's voice or likeness without that person's consent.
Do not upload or clone a voice without the speaker's explicit, informed permission and the rights required by our Terms. Do not upload a recording made when any speaker was under 18, even if that speaker is now an adult, create a clone of a real child's voice, or create a clone designed to imitate a child. An adult account or a parent or guardian's permission does not make these uses available through this feature. Do not submit false consent or rights evidence.
Do not use a cloned voice to make others believe that an AI is the real speaker, to pretend to be someone else, to invent an endorsement or testimonial, or to commit fraud, scams or social engineering. Do not generate false evidence or use a voice to get around identity or security checks. Our existing prohibition on AI personas that impersonate real public figures still applies. Permission to clone a voice does not excuse a prohibited use. Clearly disclose synthetic speech when required by law or platform rules, or when omitting that disclosure would mislead people. Do not remove safety or provenance information to hide AI use.
Authorised synthetic speech clearly presented as synthetic is not, by itself, prohibited impersonation. This does not permit misleading identity claims, false endorsements, security-check evasion or AI personas impersonating real public figures.
Do not use a cloned voice for non-consensual sexual or intimate content, sexual violence or exploitation, child sexual or suggestive content, or erotic material involving incest, bestiality or necrophilia. A general permission to clone a voice is not specific permission to use it in sexual or intimate material. Do not use voices for threats, hate, targeted harassment, humiliation, doxxing, self-harm promotion or other harmful or illegal content prohibited by this policy.
Do not use cloned voices to mislead people about voting, suppress participation or interfere with an election or civic process. Do not impersonate a political candidate or elected official. Do not use cloned voices for political campaigning or election persuasion without our prior written approval; any approval remains subject to these rules and applicable law. Do not bypass consent, voice verification, moderation or account restrictions. Attempts to evade these rules may result in clone removal or account restrictions even if no prohibited output is produced.
voice-cloning Terms · voice-cloning Privacy notice · Report unauthorised voice use · legal@synchroverse.ai · privacy@synchroverse.ai
Where this feature is available, only an organization owner or admin may connect the organization's own AI provider credentials. Follow that provider's terms and usage policies. Keep the credentials secure and do not share them outside your organization. This policy still applies to everything you do through the Service.
When using SynchroVerse for streaming or content creation:
If you encounter content or behavior that violates this policy, report it through our Support page. Include as much detail as possible, including screenshots and relevant context.
Depending on the circumstances, we may issue a warning, restrict or suspend access, terminate your account, or take legal action. We may act immediately and without warning, especially for violations involving child safety, illegal activity, or platform security.
If you believe your account was suspended in error, submit an appeal through our Support page. Include your account information and a detailed explanation.
We may update this Acceptable Use Policy from time to time. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance of the updated policy.
Questions about this policy can be directed to:
Email: legal@synchroverse.ai